About the Program

The modern world is literally immersed in the ocean of data of varied attributes, ranging from audio, video and text/ symbols. The digital tsunami has created a challenge to generate the most recent information using the most updated technology. Data mining, pattern recognition and big data analysis are the tools specially developed to overcome this challenge. 

The students are to be exposed to the above mentioned techniques so as to be able to meet the challenges resulting from the fourth industrial revolution known as Industry 4.0. The NSQF Level -7 Bachelor of Vocation (BPM & Analytics) Dual Vocational Education System at SVSU in association with Concentrix enables students to realise complexity of processes handled at Business Process Outsourcing Organisation, the importance and application of data analytics in IT/ITeS Industry.  

The programme will prepare students to access, analyze, manage and present data to the enable effective decision making in the organization. The focus of this programme is to familiarize the students with the environment of business process services and effectively use the tools for data mining and visualization. An essential skill within BPM and analytics sector is the ability to effectively communicate the outcome of the analysis, which includes providing a recommendation to decision makers. The programme will include courses like Communication & Life Skills, Business Analytics, Organisational Behaviour, Environment Science, Basics of Computer, Spreadsheet Modelling, Process in Business Management, Fundamentals of Banking and Insurance in business process services.

Business processes have become increasingly important in many enterprises, because they determine the procedure for developing value and distributing it to customers. Furthermore, such processes are the key drivers behind three critical success factors—cost, quality and time. After completion of the programme, the student will be able to communicate effectively with the customers and handle their queries via voice and chat or e-mail as required. The students will be made acquaint with the data analytics techniques that are used across industries for decision making.

About the Company

Concentrix (Different by Design) is the outsourced business services division of SYNNEX Corporation, headquartered in Fremont, CA. SYNNEX is a leading technology and business process services company, listed on the NYSE (SNX) and ranked 212 in the Fortune 500 for 2016.

It has grown rapidly both organically and through many acquisitions over the years. Concentrix traces it’s built on the back of a rich history of investments in multiple services companies. Its founder Robert T. Huang used to say: “Stay focused. Work hard. Serve customers. Pay attention to costs.” For over 40 years, it has remained true to its core. The company cares deeply about people, celebrate diverse ideas, and find the time to enjoy themselves.

The clients tell that Concentrix’s approach to partnership, to do what it takes is what makes it unique. The organization loves it when called upon to solve interesting problems. The company has built up an association with Shri Vishwakarma Skill University to help them in social up-liftment of the society by imparting the skills required in the area of Business Process Industry.


The Classroom session of the course will be held at SVSU campus in Sector 44, Gurugram and On-The-Job-Training of the course will be held at Concentrix, DLF Building 14, Tower C, DLF Cybercity, Sector 25, Gurugram, Haryana 122002. 

Student Intake: 30

Download Brochure